3 Year Warranty

A warranty covers the structural integrity of timber items. We ensure the quality of our design and workmanship of all our timber products and expect them to provide a lifetime of enjoyment. Solid timber, however, is a natural product and is responsive to changes in the environment. Any movement, cracking, joint separation or bowing in timber as a result of changes in humidity, fluctuating temperatures or direct sunlight is not warranted. Any items that have been damaged due to flooding or contact with water will void any warranty.

Claims

Warranty claims can be made through Morgan Fenton, please email hello@morganfenton.com.au.

Regulations

A report outlining any faults, including images will be requested.
If an inspection is required to determine the nature and cause of the issue, this may be conducted by a third party or MF Furnished representative. If the cause of the issue is not warranty related, a call out fee may be applicable.
The warranty covers the cost involved in the repair but excludes any transport or freight costs associated with the claim.